Privacy Policy

At The Twisted U, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you voluntarily submit information through contact forms, booking inquiries, or purchases, we may collect:

• Name
• Email address
• Phone number
• Billing or shipping address
• Payment  information (processed through secure third-party platforms)

b. Non-Personal Information
Automatically collected through cookies and analytics tools:

• IP address
• Browser type
• Operating system
• Pages  visited
• Time spent on site
• Referring website

2. How We Use Your Information

We may use your information to:

• Process orders or service requests
• Communicate with you about bookings, events, or promotions
• Improve our website and customer experience
• Send newsletters or marketing communications (you can opt-out anytime)
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information only:

• With trusted third-party service providers (e.g., payment processors, email platforms)
• To comply with legal requirements or protect our rights
• In connection with a business transfer (e.g., merger or acquisition)

4. Cookies and Tracking Technologies

We use cookies to improve your experience, analyze website traffic, and personalize content. By using our site, you consent to our use of cookies.

You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access or update your personal information
• Request deletion of your data (where applicable)
• Opt-out of marketing communications

To exercise any of these rights, contact us at: thetwistedu@gmail.com

7. Ohio-Specific Disclosures

As a business operating in the State of Ohio, we comply with Ohio consumer protection laws, including those relating to data privacy and marketing practices.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

The Twisted U
thetwistedu@gmail.com